Professional Property Management Hiring, training and motivation of staff On-site visits for hands on supervision and training Site inspections performed monthly Policies and procedures for operating a self-storage facility Frequent manager meetings Monitoring of sales procedures through mystery shoppers(by telephone and in person) Review of property maintenance and safety procedures with recommendations for improvements Return to top Marketing Developing and implementation of marketing plans Review yellow page ad for effectiveness Evaluation and development of current and/or new marketing materials Working with apartment complexes, Realtors and local moving companies to establish referral programs. Monitoring and tracking of results for effectiveness Return to top Maximizing Revenue Frequent base rate adjustments based on market demand and occupancy levels Monitoring of current customer rates for increase opportunities Ancillary income through truck rentals, boxes and moving supplies, and more Competition surveys including rate analysis and service comparisons Return to top Management Reporting Annual budgeting and goal setting Monthly financial reports comparing actual to budget Periodic review of operations Return to top Accounting and Audits Reconciliation of deposits done weekly Processing of accounts payable Unannounced on-site audits Return to top Design and development for new sites and expansions of existing properties Full development services available New project layouts and unit mixes Income projections and construction budgets Construction management Return to top Evaluation of Existing Properties Evaluation of existing property operations Property improvement plans Market analysis Marketing evaluations and solutions Return to top Training Sales training with follow up on each site visit Software training Training of new and existing staff